Privacy policy
This policy describes how SuezElectric Limited collects, uses and discloses your information when you use our services, and what rights you have over it.
Who we are
The Company is Suez Electric Limited, 20 Alexandria Crescent, Wuse 2, Abuja. The Application is SuezElectric. The country of operation is Nigeria. We use your personal data to provide and improve the service; by using it you agree to the collection and use of information in accordance with this policy.
What we collect
Personal data
When you use the service we may ask you to provide information that can identify or be used to contact you:
- First and last name
- Email address
- Phone number
Card details are handled by our payment providers and are not stored on our systems.
Usage data
Collected automatically: IP address, browser type and version, pages visited, date and time of visit, time spent on pages, unique device identifiers and other diagnostic data. On mobile we may also collect device type, device ID, mobile operating system and mobile browser type.
Why we use it
- To provide and maintain the service, including monitoring its usage.
- To manage your account and your registration as a user.
- To perform a contract — completing the purchases you make through the service.
- To contact you by email, phone, SMS or push notification about updates, security notices and services you have contracted.
- To tell you about offers and information on goods and services similar to those you have bought or enquired about, unless you have opted out.
- To manage your requests and to analyse usage trends so we can improve the service.
Who we share it with
- Service providers who process data on our behalf, to monitor and analyse usage and to contact you.
- Affiliates — our parent company, subsidiaries, joint venture partners and companies under common control — who are required to honour this policy.
- Business partners, to offer you certain products, services or promotions.
- In a business transfer, in connection with a merger, financing, acquisition or sale of assets.
- With your consent, for any other purpose.
We do not sell your personal data.
How long we keep it
We retain personal data only as long as necessary for the purposes set out in this policy, and as needed to comply with legal obligations, resolve disputes and enforce our agreements. Usage data is generally retained for a shorter period, except where it is used to strengthen security or improve functionality, or where we are legally required to keep it longer.
Transfer of your data
Your information is processed at our operating offices and anywhere else the parties involved in processing are located, which may be outside your jurisdiction and under different data protection laws. We take all steps reasonably necessary to ensure your data is treated securely, and will not transfer it to an organisation or country without adequate controls in place.
Deleting your data
You have the right to delete, or ask us to help delete, the personal data we hold about you. You can update, amend or delete your information at any time by signing in and visiting your account settings, or by contacting us to request access, correction or deletion.
Note that we may need to retain certain information where we have a legal obligation or lawful basis to do so.
Contact
Questions about this policy: email support@suezelectric.com or call +234 908 007 0070.